FAQs

Favourites

[faq question=”What is my favourites?” id=”collapseOne”]Your favourites is a place for you to personalise your Seasoned by Chefs profile and save your favourite recipes and pages from around the site. Add your favourites by using the heart icon, organise them in folders and create your own collections.[/faq]

[faq question=”What can I add to my favourites?” id=”collapseTwo”]You can add any page which shows the heart icon. You can add pages such as: recipes, features, chefs, collections, restaurants and cooking guide articles.[/faq]

Safety & Security

[faq question=”How secure are my card details?” id=”collapseThree”]All payments are made via Worldpay, our secure payment provider, we do not personally hold card details on file.[/faq]

[faq question=”Can I change my password?” id=”collapseFour”]Yes. You can change your password within your ‘My Account‘ page, by clicking on ‘edit your password and account details’.[/faq]

Ordering

[faq question=”How do you acknowledge an order?” id=”collapseFive”]An email acknowledgement of your order will be sent to you straight after you place your order. This will confirm to you the details of what you have bought, and the address to which the issues will be sent.[/faq]

[faq question=”Can I give a subscription as a gift?” id=”collapseSix”]Yes, subscriptions make great gifts. You can choose a different delivery address when you sign up. No contact will be made with the recipient about their subscription prior to receiving the first issue, so as not to ruin the surprise![/faq]

[faq question=”Can orders be done by telephone?” id=”collapseSeven”]Unfortunately, we are not currently able to take orders by telephone.[/faq]